Block ‘J’, Azad Maidan, Mahapalika Marg, Opposite Cama Hospital, Mumbai, Maharashtra 400001 Phone: +91 22 22621612; Toll-free Number : 1800 22 22 62 Email:; Helpline E-mail :
Consumer Guidance Society of India


The Consumer Guidance Society of India (CGSI) is the first and foremost consumer body of the country.

The Maharashtra State Government has entrusted CGSI to establish and manage the Maharashtra State Consumer Helpline.

You can reach out to the CGSI – Maharashtra State Consumer Helpline by calling the Toll-free Number : 1800 22 22 62 or by e-mail : Register your complaint

CGSI has reached out to lakhs of consumers and conducted workshops and seminars on consumer awareness topics like food adulteration, becoming a smart investor and consumer protection.

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Founded in 1966

CGSI has been actively championing the rights of consumers for more than 40 years.The Society was founded by women activists in the year 1966. Their aim was to protect the rights of consumers, who found themselves helpless whenever they were supplied with defective goods or services.

The efforts of CGSI and other Consumer Organisations of our country bore fruit when the Consumer Protection Act was enacted in the year 1986 and the Consumer Courts were set up thereafter. Read more about our activities


Maharashtra consumers can call the Toll-free number 1800 22 22 62 or send e-mail to to seek information,advice or guidance for their day to day consumer problems.

We believe in the consumer cause which includes “Value for Price, Value for People and Value for Environment”.

Join the consumer cause

Latest Blog Posts

Elections 2013

Results of the elections to the Managing Committee held at the 46th AGM Sr. No Candidate’s Name Number of Votes 1. Mr. Achintya Mukherjee 2 2. Dr. Arvind R. Shenoy

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46th AGM on August 2, 2013

The 46th Annual General Meeting (AGM) of the Consumer Guidance Society of India will be held on August 2, 2013 at 4.00 pm at the Karnataka Sangha Hall, Mahim. The

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Register your Complaint at Maharashtra State Consumer Helpline

You can register your consumer complaints at the Maharashtra State Consumer Helpline by calling the Toll-free Number : 1800 22 22 62 or by E-mail :

Detect Adulteration in Milk: Empowering Consumers to Test themselves

Dr. Sitaram Dixit – Chairman, Consumer Guidance Society of India writes an informative article on detecting adulteration in milk. From the archives of Keemat Although many known methods for detection

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