The Consumer Guidance Society of India (CGSI) is the first and foremost consumer body of the country. CGSI, which was founded in 1966, is entering its Golden Jubilee Year in 2015.

The Maharashtra State Government has entrusted CGSI to establish and manage the Maharashtra State Consumer Helpline.

You can reach out to the CGSI – Maharashtra State Consumer Helpline by calling the Toll-free Number : 1800 22 22 62 or by e-mail: mah.helpline@gmail.com. Register your complaint

CGSI has reached out to lakhs of consumers and conducted workshops and seminars on consumer awareness topics like food adulteration, becoming a smart investor and consumer protection.

Founded in 1966

CGSI has been actively championing the rights of consumers for more than 40 years.The Society was founded by women activists in the year 1966. Their aim was to protect the rights of consumers, who found themselves helpless whenever they were supplied with defective goods or services.

The efforts of CGSI and other Consumer Organisations of our country bore fruit when the Consumer Protection Act was enacted in the year 1986 and the Consumer Courts were set up thereafter.


Maharashtra consumers can call the Toll-free number 1800-22-22-62 or send e-mail to mah.helpline@gmail.com to seek information, advice or guidance for their day to day consumer problems.

We believe in the consumer cause which includes “Value for Price, Value for People and Value for Environment”.

CGSI Mediation & Conciliation Clinic –  Details – Forms – Terms & Conditions

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